I’ve spent over a decade working across the technology stack, moving from field support into infrastructure and network engineering. At a practical level, I’m just as comfortable troubleshooting end-user issues as I am working on core systems—whether that’s fixing a printer problem or stabilizing a datacenter environment.
My experience spans imaging and deployment systems for large organizations, including building and maintaining images and deployment servers for school districts, as well as managing hundreds of switches across multi-site environments nationwide. I’ve worked extensively with orchestration, troubleshooting, and long-term network stability in both enterprise and distributed environments.
On the systems side, I’ve worked with virtualization platforms including VMware, Hyper-V, and QEMU, supporting both Windows and Linux environments—from initial setup to ongoing management and troubleshooting.
I put a strong emphasis on documentation and communication. I’ve built knowledgebases, runbooks, and diagrams ranging from high-level architecture down to detailed port mappings and application flows. In my experience, good documentation and clear communication are what turn short-term fixes into long-term stability.
I’ve supported a range of environments, including local and federal government systems with strict regulatory requirements and ITIL-based change control, MSP environments with diverse client needs, and most recently the energy sector—working within IT/OT boundaries aligned to the Purdue Model and Coast Guard-related regulatory considerations.
No comments:
Post a Comment